Free Quooker Tap Offer Terms & Conditions
1. Offer
Customers will receive a complimentary Quooker tap with a qualifying Pluck kitchen order where the first payment is made between 17 June 2026 and 31 July 2026 (inclusive).
2. Eligibility
This offer applies to new orders for Pluck kitchen cabinetry and furniture with a minimum order value of £15,000, where the first payment is received during the promotional period.
3. Qualifying Payment
The payment made during the promotional period must be the standard payment required to confirm a kitchen order. Nominal or partial payments made solely to secure the offer will not qualify.
4. Payment Timing
– The first payment must be received between 00:00 on 17 June 2026 and 23:59 on 31 July 2026 (UK time).
– Orders confirmed outside this period are not eligible, even if discussions, quotations or design work took place earlier.
5. Promotional Product
Eligible customers may choose one of the following Quooker tap models in Polished Chrome finish, each supplied with a Pro3 boiling-water tank:
– Fusion Round
– Fusion Square
– Flex Round
– Flex Square
6. Alternative Models and Finishes
Customers may choose an alternative Quooker tap model and/or finish. Where the selected product has a recommended retail price exceeding £1,250 (inc. VAT), the customer will be responsible for paying the difference between the selected product’s retail price and the promotional allowance of £1,250.
7. One Promotional Tap Per Order
A maximum of one complimentary Quooker tap may be claimed per qualifying kitchen order, regardless of the size or value of the order. Additional Quooker taps purchased as part of the same order will be charged at the applicable retail price.
8. Offer Application
The complimentary Quooker tap will be supplied as part of the qualifying kitchen order. No cash alternative, credit, refund or substitution will be offered in place of the promotional product.
9. Exclusions
This promotion applies only to Pluck kitchen cabinetry and furniture. The following items are excluded from the offer and do not count towards the qualifying minimum spend: appliances, worktops, delivery, installation, third-party products and services and products purchased through the Pluck online shop.
10. Non-Transferable
This offer cannot be exchanged for cash, transferred to another order, or combined with any other promotion, discount, incentive or special offer.
11. Changes to Orders
The promotion applies to the kitchen order confirmed at the time the qualifying payment is received. Items added after the promotional period may not be eligible for inclusion within the offer.
12. Cancellations
If an eligible order is cancelled after the promotional period, the promotional entitlement will be forfeited and will not apply to any future order.
13. Right to Withdraw
Pluck reserves the right to withdraw, amend or extend this promotion at any time without prior notice.
14. General
This offer is subject to availability. By placing an order under this promotion, customers agree to these Terms & Conditions.
15. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Privacy Policy & Cookies
This privacy policy sets out how Pluck uses and protects any information that you give Pluck when you use this website.
Pluck is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Pluck may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.
What we collect
We may collect the following information: name and job title contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Newsletters and emails
Before you subscribe to our newsletter mailing list you will be asked to opt in. If you wish to have your contact details removed from our mailing list please click the ‘unsubscribe’ link on the email or email us
We may collect the following information:
- name
- contact information including email address
- other information relevant to responding to your email enquiries
We may periodically send promotional emails about services or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may use the information to improve our services to you.
We use Klaviyo and Mailchimp to securely store this information and send out emails.
Internal record keeping
We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use Google Analytics to store and analyse this data and you can read Google’s terms of service here.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at studio@pluck.co.uk. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Unit 2, 88a Acre Lane, London, SW2 5QN.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
